EXCHANGE /RETURNS PROCEDURE
If your watch is not suitable or you are not satisfied with it you may return it for a full refund providing the watch has not been worn. Please return the watch in its original packaging along with a copy of the invoice within 14 days of receipt of your item.
Please note: The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item is also your responsibility.
Once we have received your package and watch in its original condition, we will issue a full refund of the amount paid for the item or exchange it for a different style.
Unfortunately, if you are returning a gift we have to refund the person who paid for it. Or if you want to exchange it, this information needs to go to them too.
If you need some help or have any questions please contact us and we will be happy to help.
If your watch is an unsuitable Christmas present you may return it or exchange it by the 15th January 2017 providing the watch has not been worn.
The return address is:
C & B